The Digital Divide

Every single day I work here I become more and more psychotic to my users.
I mean violently psychotic.

Every single day I come to work and bust my ass to create new and interesting ways to keep them productive. I ask them for input, and when I provide output, they consistently ignore it.

I used to think that my output was bad. I'd talk with them for hours about how I could improve my work here. Only to be met with hostility. "It works fine the way it is" is the battle cry of the user.

What users fail to see is that "the way it is" is mired in mediocrity. Do you really enjoy the thought of weeks of reading spreadsheets, when just a little bit of filtering could do the work for you? Do you really enjoy printing a document, then standing in line for a fax machine, when all you have to do is merely click "print"?

Such time savers aren't just for you. They benefit our responsiveness to the customer as well. And if you can't get on board with that notion, why are you here?

For that matter, why am I here!?